A-1 Appliance Repair was purchased on December 2, 2016 by Jeff Johnson. With this purchase, everything was changed except the name in order to better serve customers. A service management software was implemented to provide technicians access to customer’s service history, parts installed and notes on service. In addition, this software allows technicians to create invoices, receive payment and email receipts.
All A-1 Appliance Repair technicians are required to become certified with both the National Appliance Service Technician (NASTeC) and The Institute of Appliance Service Technicians (AST). These certification ensure the customer that A-1 Appliance technicians are properly trained and knowledgeable in appliance repair.
Currently, A-1 Appliance Repair is serving Southeast Iowa and West Central Illinois.
Future plans include updating the website to allow customers to look up and order parts online.